1. Introduction

Welcome to Fresh Fold Express. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our laundry services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, schedule a pickup, or contact customer support. This may include:

• Personal identification (Name, email address, phone number)
• Delivery address and access instructions
• Payment information (processed securely by our payment providers)
• Laundry preferences and special instructions

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use it to:

• Process and deliver your laundry orders
• Communicate with you about your order status
• Send you updates, security alerts, and support messages
• Process payments and prevent fraud

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Contact Us

If you have questions or comments about this policy, you may contact us via our Contact Page or by email at support@freshfoldexpress.com.